POLICIES

PRIVACY

First & foremost, Sinistro Cigars respects the privacy of its customers. We do not share your address, credit card information or email with anyone else. All customer information is strictly used to process orders & for our promotional correspondence to keep you informed in the most convenient, secure & efficient way possible. If you would like to be removed from any of our mailings, please contact us.

SECURITY

Sinistro Cigars protects all information by using a secure server. That means that your credit card number & address are encrypted so that it cannot be read as the information travels via the Internet. We have made it a priority to keep your information & shopping experience a safe one.

SALES TAX

All orders shipped to Pennsylvania addresses will be charged a 7% sales tax. Sales tax will not be charged on shipments going outside of Pennsylvania. Please note that any sales tax due in the purchaser’s state is responsible to be paid by the purchaser.

PAYMENT

We accept Visa, MC, AMEX & Discover.

SHIPPING

PLEASE NOTE: ALL SHIPMENTS WILL BE DELIVERED ADULT SIGNATURE REQUIRED

POLICY

Any customers wanting rush delivery must pay additional charges for any packages requested to be sent Next Day, 2nd Day Air, or 3-day select via USPS.

 

All merchandise leaves our facility in perfect condition. Should any item that is received damaged or lost during transit, please call us immediately. The outer packaging must be saved for USPS verification, otherwise, we cannot guarantee that USPS will reimburse us for damages. We will reship all items as soon as possible & handle any claim with USPS for you.